Customer Relations Management (CRM) System

Customer Relations Management (CRM) System

CRM system development and setup. Customer relations management system

Cultivate lasting customer relationships with advanced CRM

ForwardMedia Digital marketing solutions. Customer profiling

Detailed Customer Profiles

Identify patterns in your customer base and focus your marketing efforts on the right prospects.
ForwardMedia Digital marketing solutions

Sales Optimization

Automate tasks and follow-ups to increase sales efficiency.
ForwardMedia Digital marketing solutions

Insights and Reporting

Get a clear view of your sales activities, team performance, and growth opportunities.
ForwardMedia Digital marketing solutions. CRM system
Every customer is special, and they want to feel that way. Our CRM system is designed to deepen your customer connections. Track interactions, manage sales pipelines, and deliver personalized service to create a loyal customer base.

Improve Relationships with Your Customers

Case Studies

Transforming Digital Presence

More Customers Served
0 x
Client

Madonas Alus

Year

2020

INDUSTRY

Beverage

Project Overview

Development of digital solutions for an outdoor space with a restaurant and activity zone.

Challanges Addressed

Attract customers and provide them with an outstanding service.

Solutions Provided

Digital presence, reservation and payment tools, and gamification activities.

Results

Doubled the number of customers served and received numerous online reviews.

Increased Operational Efficiency
+ 0 %
Client

V.R. Zobu laboratorija

Year

2021

INDUSTRY

Dental Services

Project Overview

Development of a website for service communication and order automation.

Challanges Addressed

Streamline appointment scheduling

Solutions Provided

Website with an online booking tool and information about services and pricing.

Results

Reduced order processing time by 30% and secured new partnerships with dental clinics.

Surge in Site Traffic
0 %
Client

Timber Kit

Year

2023

INDUSTRY

Construction

Project Overview

Website development aimed at showcasing high-quality wooden living structures.

Challanges Addressed

Creating an online platform that accurately represents the brand and its products.

Solutions Provided

Comprehensive website development with emphasis on design, content, and SEO.

Results

Enhanced digital presence and increased customer outreach.

Key Market Entered
0 /3
Client

Gaschema

Year

2017

INDUSTRY

Gas Products

Project Overview

Development of digital and physical marketing content for new market entry.

Challanges Addressed

High entry costs

Solutions Provided

Comprehensive marketing content for developing partnerships and building brand awareness

Results

Successfully penetrated one of three key target markets.

Increased Mentions on Social Media
0 x
Client

Orkla Foods

Year

2017

INDUSTRY

Food and Beverage

Project Overview

Partnership for an innovative online cooking show.

Challanges Addressed

Get significant product placement and brand integration for their Spilva brand.

Solutions Provided

Production of a unique online cooking show with Spilva as one of the parters.

Results

Doubled mentions of the Spilva brand on social media.

More Efficient Product Development
0 x
Client

ART.Brenc

Year

2023

INDUSTRY

Art and Design

Project Overview

Delivering brand strategy and scalable digital products.

Challanges Addressed

Transition from hobby to scalable business model.

Solutions Provided

Brand strategy, multiple digital sales channels, and scalable product creation.

Results

Time spent on each dollar or euro made has decreased 5 times.

Large Markets Entered
+ 0
Client

Brivais Vilnis

Year

2023

INDUSTRY

Seafood Processing

Project Overview

Enhancing digital presence with a focus on connecting with end-users.

Challanges Addressed

Expand into new markets and increase B2C sales.

Solutions Provided

New website, online cooking series, social media content, and video storytelling.

Results

Entered 2 new large markets and increased B2C sales on their online store.

Increase in Sales
+ 0 %
Client

Fan Apps

Year

2023

INDUSTRY

Digital Engagement

Project Overview

Creation of product and market-focused websites with supporting digital content.

Challanges Addressed

Present expertise to existing and new segments.

Solutions Provided

Specialised websites for different markets, digital inbound marketing, and video content.

Results

Secured pilot deals with Tier 1 companies in sports, entertainment, and business services, leading to a 120% increase in sales in the target market.

Retail Chains Entered
0
Client

Cesvaines Alus

Year

2022

INDUSTRY

Beverage

Project Overview

Development of brand strategy and visual elements for product rollout.

Challanges Addressed

Define the target audience and how to communicate with them.

Solutions Provided

Comprehensive brand strategy and visual elements.

Results

Secured placements in two major retail chains and expanded distribution in restaurants.

New Market Entered in just 4 months
+ 0
Client

Cinevilla Studios

Year

2023

INDUSTRY

Film Production

Project Overview

Development of a website to support tourism and film production.

Challanges Addressed

Improve communication with clients and partners.

Solutions Provided

A website in 6 languages with a virtual tour, rental catalog, and detailed information about the film sets.

Results

Enhanced client engagement and easier access to global film production markets, leading to entry into a new market within just 4 months.

Revenue Growth
+ 0 x
Client

Domus Hangars

Year

2022

INDUSTRY

Construction

Project Overview

Development of SEO-efficient, sales-focused websites and digital marketing content.

Challanges Addressed

Maintain market leader position in Europe.

Solutions Provided

Inbound marketing, digital and offline initiatives, web development, and CRM integrations.

Results

Achieved 1.5x year-over-year revenue growth without increasing sales and marketing budgets.

Sales Growth in 3 Years
+ 0 %
Client

XL Energy Drink

Year

2018

INDUSTRY

Beverage

Project Overview

Development and execution of a comprehensive marketing strategy.

Challanges Addressed

Grow in a highly competitive market.

Solutions Provided

Marketing strategy, event presence, digital content creation and dissemination.

Results

Achieved a 500% sales increase over 3 years.

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Customer Relations Management (CRM) System?